Shipping Information

Every watch on our site is in stock and generally ships out within five (5) business days of receipt of your order and verification ( settlement) from our bank/ credit card company. Prior to shipping your watch, our Rolex-certified watchmaker will professionally service and polish your watch to ensure that it keeps perfect time and looks great for many years to come. This process includes a full-cleaning of all its internal components, timing and calibration adjustment and external polishing. As such our orders generally take approximately 5 business days (1 week) to ship out.  All domestic orders are shipped FedEx Express Saver (3 to 4 Business Days) and are fully insured at no charge to the customer. 

Payment by Credit Card

Orders paid by credit card will be shipped only after the credit card company has approved and “settled” the order. This is normally done each day at 6pm PST on the day of the order if placed before 2pm PST - so your order will ship out the very next business day.  Orders placed after 2pm PST will generally ship out the 2nd business day. 

Please note that all orders must be shipped to the address on file with your credit card company.If you would like your order shipped to an address that is different, other than the one on record with the issuing bank, we ask that you contact your credit card company by calling the phone number on the back of your credit card, and request to place an “alternate shipping address” on record, so that we can verify this information. By stating that you want an “alternate shipping address” it will simply be a notation on your record and should not cause any change in your billing information. Estimated delivery dates are based upon orders received by 2pm PST, Monday through Friday, excluding holidays.

If your order is placed and approved before 2pm PST Monday through Friday, it will generally ship on the next business day. Orders placed after 2pm PST on Friday generally ship on Tuesday. We cannot guarantee any particular delivery date. Items ordered together may ship separately.

Payment by Wire

Orders paid by wire will be shipped on the day we receive confirmation of the funds from our bank. The cut off time to receive incoming wires is 3pm PST.  Please note that we accept wire transfers only.No ACH'es or other forms of electronic transfer will be accepted. PayPal orders can be shipped only to the “verified” address on record. If you are an international customer we do offer shipping for an additional fee. Only wired payments will be accepted on international orders. 

Other Important Notes You must provide a street address.

  • FedEx will not deliver to P.O. boxes, APO or FPO addresses including U.S Territories/Provinces.
  • All US orders are shipped Free FedEx Express Saver insured and will be delivered on a business day, Monday through Friday.There are no deliveries on Saturday, Sunday, or Holidays.
  • FedEx is our only shipping carrier. Shipping methods other than FedEx are not presently accepted for orders made through this site.